Wholesale as a Success Factor: Modern Customer Relationship Management

 
Wholesale distribution plays a critical role in the modern economy, linking manufacturers and retailers.

Successfully capturing markets and retaining customers is, therefore, central to the growth and stability of a wholesale business. Although the market is highly competitive, there are innovative strategies that companies can use to capture markets and retain customers for the long term.

This article focuses on the key factors that have become essential to success in wholesale distribution, such as well-managed customer relationship management, its importance and what it entails.

It answers why modern customer relationship management is necessary, what systems and alternatives midsize wholesalers need, and why implementing an entirely new CRM system can disadvantage midsize wholesalers.

In addition to the well-known pricing strategies, you will also learn about the role of predictive analytics in pricing, especially for mid-sized wholesalers, why these companies can also reduce their churn rate through predictive analytics, and why AI is necessary.

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Implementing and Using Dynamic Pricing in B2B: A Path to Thriving in the Digital Age

 
AI in Wholesales and Industrial Distribution: The Winds of Change in B2B Sales.

In the world of B2B sales, where specialist wholesalers in Germany cater to 5,000 to 10,000 customers and juggle an inventory of 20,000 to 100,000 items, the winds of change are blowing more robustly than ever.

The e-commerce juggernaut has unleashed a digital storm, compelling sales managers, and executives to adapt and innovate. Powered by AI and predictive sales software, dynamic pricing is one of the most potent instruments in this battle for relevance and profitability.
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How to Use AI-Based Assistants in B2B Wholesale

 
Read how AI-based assistants are taking wholesale sales to a new level and helping companies achieve their goals more efficiently.

According to the Federation of German Wholesale, Foreign Trade and Services (BGA), wholesale and foreign trade companies are increasingly realising the potential of using artificial intelligence.

Although many companies are still in the early stages, the opportunities are increasingly being recognised. According to the BGA, two applications of AI in wholesale are particularly popular: AI in logistics & inventory planning and AI-based analysis of customers & buying decisions.

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Black Box Trap Machine Learning

How to avoid the Causality Trap of Black-Box Machine Learning

 
Sales Acceleration with Predictive Analytics Software: How to avoid The Causality Trap of Black-Box Machine Learning.

Successful B2B managers use AI-based predictive analytics software to accelerate sales. However, they often want to find for themselves what the characteristics of their main profitable customers and leads are.

You know this situation well. You want to predict success. You would like to create a set of rules that your sales team can follow to avoid customers from churning or to find hidden sales opportunities. Why cannot your AI sales software do that?
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