How to define customer churn in B2B?
B2B Churn Rate: Definition and Calculation. Business-to-Business (B2B) companies depend on building and developing long-term relationships with their customers to be financially successful. However, over time, some customers will stop…
Statistics Lie in 72.19% of the Cases.
How AI is impacting sales and why not all ERP data mining tools are the same. As the founder and CEO of an AI-based solution for B2B wholesalers, I have spent over a decade refining AI technologies tailored to the complex sales needs of technical…
Unlocking the Power of AI in Technical Wholesaling
AI Workflows in B2B Sales: Boost Efficiency, Pricing, and Customer Satisfaction with Predictive Sales Analytics. In the competitive world of B2B technical wholesale, where expensive technical sales staff manage thousands of customers and product…
“The External Data Fallacy” in B2B Sales and How to Overcome It with AI
Artificial Intelligence in B2B Sales: The Ignorance That Helps Avoid Mistakes. “The only way to avoid error is ignorance.” - Jean-Jacques Rousseau "How will your AI know if my competitor lowers their prices?" This is a common question in…
Return on sales in B2B Wholesale – What is it and how to increase it?
"It is not because things are difficult that we do not dare. It is because we do not dare that they are difficult." Lucius Annaeus Seneca, c.4 BC-c.65 AD. The Würth Group, a leading supplier of assembly and fastening materials, achieved…
Tables and Reports: Au Revoir
The new era in B2B sales In the dynamic B2B wholesale environment, sales leaders and managers face a considerable challenge. Increasing price transparency in e-commerce, alongside the demand to adapt prices based on customer behavior and…
How can AI be used in wholesale e-commerce to update prices?
AI in wholesale distribution. Meet Karl, a sales manager at a specialist wholesale company in Germany. Like many in his industry, Karl is under significant pressure from the rapidly evolving e-commerce landscape. With a customer base of…
Product Safety Regulation EU 2023/988 – What wholesalers need to know now
What does the Product Safety Regulation 2024 (GPSR) mean for B2B wholesalers? In B2B wholesale, the challenges are often as diverse as the product portfolio. With more than 20,000 items in stock and thousands of customers served every…
Optimising customer lifetime value: A competitive strategy for specialised wholesalers
Every company is made up of countless logical decisions. And these decisions are rational, aren't they? Every successful managing director or sales manager of a component manufacturer or specialized wholesaler should know how valuable their…
Wholesale Distribution Customer Data: The Hidden Treasure in ERP
How can existing customers be optimally retained and developed with ERP data mining? A revolution is underway in the vibrant heart of the German retail industry, where managers and sales managers juggle a seemingly endless variety of…