The Role of Artificial Intelligence in B2B e-Commerce
Artificial intelligence in retail and online retail: predictive commerce. The rise of B2C e-commerce is impressive. Online giant Amazon, for example, generated 638 billion US dollars in revenue in 2024, marking an 11% increase compared to…
Correlation and causality in artificial intelligence: what does this mean for wholesalers?
What wholesalers need to consider about correlation and causality in the digital age. "Yes, I understand the forecast, but why is AI telling me the customer will churn?" Please God, give me a euro for every time I've heard that question in…
How to Choose the Right AI Software for Your Wholesale Distribution Business
"We cannot change the direction of the wind, but we can set the sails correctly." This sentence by Aristotle (or was it Plato?) may be thousands of years old, but it gets to the heart of what sales managers need to pay attention to today.…
How to define customer churn in B2B?
B2B Churn Rate: Definition and Calculation. Business-to-Business (B2B) companies depend on building and developing long-term relationships with their customers to be financially successful. However, over time, some customers will stop…
Statistics Lie in 72.19% of the Cases.
How AI is impacting sales and why not all ERP data mining tools are the same. As the founder and CEO of an AI-based solution for B2B wholesalers, I have spent over a decade refining AI technologies tailored to the complex sales needs of technical…
Unlocking the Power of AI in Technical Wholesaling
AI Workflows in B2B Sales: Boost Efficiency, Pricing, and Customer Satisfaction with Predictive Sales Analytics. In the competitive world of B2B technical wholesale, where expensive technical sales staff manage thousands of customers and product…
“The External Data Fallacy” in B2B Sales and How to Overcome It with AI
Artificial Intelligence in B2B Sales: The Ignorance That Helps Avoid Mistakes. “The only way to avoid error is ignorance.” - Jean-Jacques Rousseau "How will your AI know if my competitor lowers their prices?" This is a common question in…
Return on sales in B2B Wholesale – What is it and how to increase it?
"It is not because things are difficult that we do not dare. It is because we do not dare that they are difficult." Lucius Annaeus Seneca, c.4 BC-c.65 AD. The Würth Group, a leading supplier of assembly and fastening materials, achieved…
Tables and Reports: Au Revoir
The new era in B2B sales In the dynamic B2B wholesale environment, sales leaders and managers face a considerable challenge. Increasing price transparency in e-commerce, alongside the demand to adapt prices based on customer behavior and…
How can AI be used in wholesale e-commerce to update prices?
AI in wholesale distribution. Meet Karl, a sales manager at a specialist wholesale company in Germany. Like many in his industry, Karl is under significant pressure from the rapidly evolving e-commerce landscape. With a customer base of…