How does Qymatix Customer Churn Software work?
Using an advanced predictive analytics function, Qymatix can point you to the customers with a higher probability of not buying again in the following period.
This machine learning application called ‘churn risk’ (or customer attrition risk) is useful to find and prevent hard and soft attrition across hundreds of customers and products.
Qymatix Churn Prevention Software provides a sales manager with early alarms and suggestions to detect and prevent losing business.
Highlighted features of the Qymatix Customer Churn Software
Customer Attrition analysis using machine learning
Understanding and reducing Customer Attrition is crucial to the success of any B2B organization, particularly those focused on sales growth and customer lifetime value. With Qymatix Churn software you can implement state-of-the-art machine learning methods to predict customer churn.
Using this advanced predictive analytics function, Qymatix can point you to the customers with a higher probability of not buying again in the following period. This mathematical function called ‘churn risk’ (or customer attrition risk) is useful for starting to dig deeper into the client’s relationship.
Early churn risk alarms per customer & customer attribute-based suggestions for retention
Instead of waiting for a customer not buying again, with the help of Qymatix advanced predictive algorithms, you can provide your sales team with timely advice.
Once you can focus on the customers at risk of churning, you can start digging deeper. What do they buy? When do they buy it? How is this customer performing, compared with the rest of your customers?
A warning signal, followed by your action (such as a call or a visit) can prevent a customer from churning.
Churn rate calculation & estimation of revenue losses due to fluctuation
If a customer is a risk of churning, and your key account manager has not taken care of it, the chances are that you are already late. Qymatix churn software offers you a way to estimate your revenue-at-risk due to customer attrition.
Estimating your revenue-at-risk due to customer churn or attrition is the first step in pursuing an effective retention strategy. By implementing a retention strategy, you can benefit from lower servicing costs, coupled with higher revenues.
Why Customer Churn Analytics with Qymatix Software?
Add attrition risk intelligence to your current CRM.
Reduce Customer Churn by 50 % in one year.
Define customer retention strategies based on analytics.